SANGOKU INFINITY (三國INFINITY) to be closed on June 24, 2013

Thank you for playing SANGOKU INFINITY (三國INFINITY).

We regret to inform you that we will be closing SANGOKU INFINITY (三國INFINITY) on June 24, 2013, 8:00 a.m.(GMT).

Functionality for purchasing Yuanbao (元寶) has been turned off on May 30, 8:00 a.m.(GMT), and we will give refunds for any remaining Yuanbao (元寶) as of May 30, 8:00 a.m.(GMT) upon your request until June 24, 2013, 8:00 a.m.(GMT).

Game Publisher

GREE, Inc.

Customers eligible for refund

iOS paid players who have remaining Yuanbao (元寶) as of May 30, 8:00 a.m.(GMT)
Note: Players will be refunded up to the amount they actually paid for

To Request a Refund

To request a refund, please contact infinity_support@gree.co.jp

Refund Acceptance Time

From 8:00 a.m., May 30 to 8:00 a.m., June 24 (GMT)

To Refund

After completing confirmation, players will be refunded in USD to their given bank account
Note: Transfer fee will be paid by GREE

Sincerely,
GREE, Inc.

感謝各位對【三國INFINITY】的支持與愛護,在此很遺憾的要通知大家,遊戲即將於2013年6月24日08:00(GMT)停止營運,並已於2013年5月30日08:00(GMT)關閉元寶的儲值管道。

5月30日起至6月24日08:00(GMT)遊戲停止營運為止,關於剩餘的元寶,玩家可以透過聯絡客服申請退費。

遊戲發行商

GREE, Inc.

退費對象及範圍

  • 對象: 僅限於持有元寶餘額的儲值玩家
  • 範圍: 將比較儲值總額和5月30日08:00(GMT)時的元寶餘額以販賣時價換算的金額後,以較低一方為準。

申請退費方法

  • 請在郵件主旨註明【申請退費/ 用戶名】後,聯絡三國INFINITY客服
  • 客服郵件信箱如下: infinity_support@gree.co.jp

退費受理時間

5月30日08:00(GMT)至6月24日08:00(GMT)為止,逾期恕不受理

退費方法

經確認該玩家為退費對象及退費所需個人資訊後,將退費金額換算成美元後匯入玩家指定的銀行帳戶
※匯款手續費將由弊公司負擔

營運團隊在此謹向所有支持【三國INFINITY】的玩家表達最深的歉意及感謝!再次衷心感激您長久以來的陪伴,謝謝各位

三國INFINITY營運團隊敬上

Contact Information

E-mail: infinity_support@gree.co.jp
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