Moshi Monsters Village to be closed on September 30, 2013

Thank you for playing Moshi Monsters Village.

We regret to inform you that Moshi Monsters Village will be closing at 12:00 pm. on September 30, 2013 (UTC).

If you wish to apply for a refund of Rox or Coins you have purchased, please submit your request by 12:00 p.m. on September 30, 2013 (UTC).

Game Publisher

GREE, Inc.

Requesting a Refund

To request a refund, please contact GREE Support following the steps below:

  • 1. Start Moshi Monsters Village
  • 2. Tap on the “Shop” menu icon in the bottom-right corner of the game screen
  • 3. Tap the “Settings” icon
  • 4. Tap the “Contact Us” icon

Application Period for Refunds

From 10:00 a.m., August 1 to 12:00 p.m., September 30 (UTC)

Refund Process

After your application has been confirmed, you will be refunded in USD to the bank account of your choice.
Note: The transfer fee will be paid by GREE

Sincerely,
GREE, Inc.

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